The structure
Where this stage sits
Mode Switch is part of The Movement — the act of the methodology focused on make change easier than staying. The 2 stages in this act work together; skip one and the others lose their footing.
The foundation
Beliefs this stage rests on
08Once a buyer is afraid, more pain kills the deal.
When a buyer hesitates
Watch for these hesitations
If the buyer hesitates during Mode Switch, it's usually one of these four diagnoses. Each has its own response pattern in the product.